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Everyday English Phrasebook 21 - Problems, Complaints, and Help

Svaki dan Engleski frazeolog 21 - Problemi, žalbe i pomoć

Reporting problems, asking for help, making complaints, lost items, broken things, and finding solutions

Prijavljivanje problema, traženje pomoći, podnošenje žalbi, izgubljene stvari, polomljene stvari i pronalaženje rješenja

How to learn "Everyday English Phrasebook 21 - Problems, Complaints, and Help" with passive listening

This topic contains 150 English phrases with Crnogorski support. You can keep them playing in Kuku.talk while you work, walk, or handle routine tasks.

Passive listening does not require a separate lesson: short phrases return in small batches, and regular repetition helps you meet useful wording more often.

Before adding the topic, scan the list below to understand the vocabulary, notice familiar expressions, and choose material that fits your level.

Phrases in this topic

Below is the full phrase list for "Everyday English Phrasebook 21 - Problems, Complaints, and Help": use it to preview the topic, listen actively or passively, and review in Kuku.talk.

# Study text Native text
1 problem problem
2 issue pitanje
3 mistake greška
4 complaint žalba
5 help pomoć
6 support podrška
7 broken polomljeno
8 missing nedostaje
9 lost izgubljeno
10 wrong pogrešno
11 late kasno
12 delayed odloženo
13 damaged oštećeno
14 dirty prljavo
15 unsafe nesigurno
16 urgent hitno
17 serious ozbiljno
18 fix popraviti
19 repair popravka
20 replace zamijeniti
21 refund refundirati
22 return vratiti
23 explain objasniti
24 report prijaviti
25 solve riješiti
26 manager menadžer
27 customer service korisnička služba
28 police policija
29 emergency hitna pomoć
30 not acceptable nije prihvatljivo
31 There is a problem. Postoji problem.
32 I have a problem with this. Imam problem sa ovim.
33 Something is wrong. Nešto nije u redu.
34 This doesn't work. Ovo ne radi.
35 This is broken. Ovo je polomljeno.
36 This is damaged. Ovo je oštećeno.
37 This is missing a part. Nedostaje dio.
38 This is not what I ordered. Ovo nije ono što sam naručio.
39 This is the wrong item. Ovo je pogrešan predmet.
40 This is the wrong address. Ovo je pogrešna adresa.
41 The information is incorrect. Informacije su netačne.
42 The price is wrong. Cijena je pogrešna.
43 The room is dirty. Soba je prljava.
44 The service is very slow. Usluga je veoma spora.
45 The delivery is late. Dostava kasni.
46 The appointment was canceled. Termin je otkazan.
47 I need to report an issue. Moram prijaviti problem.
48 Can you help me fix this? Možete li mi pomoći da ovo popravim?
49 Can you help me, please? Možete li mi, molim vas, pomoći?
50 I need help with this form. Treba mi pomoć sa ovim obrascem.
51 I need help finding my bag. Treba mi pomoć da pronađem torbu.
52 I need help calling someone. Treba mi pomoć da pozovem nekoga.
53 I don't know what to do. Ne znam šta da radim.
54 Who can help me? Ko mi može pomoći?
55 Where can I get help? Gdje mogu dobiti pomoć?
56 Can you explain the problem? Možete li objasniti problem?
57 Can you show me what to do? Možete li mi pokazati šta da radim?
58 Can you check this for me? Možete li ovo provjeriti za mene?
59 Can you call customer service? Možete li nazvati korisničku službu?
60 Can you speak to the manager? Možete li razgovarati sa menadžerom?
61 Please stay with me. Molim vas, ostanite sa mnom.
62 Please don't leave yet. Molim vas, nemojte još odlaziti.
63 This is urgent. Ovo je hitno.
64 I need help right away. Treba mi pomoć odmah.
65 Thank you for helping me. Hvala što mi pomažete.
66 I appreciate your help. Cijenim vašu pomoć.
67 I would like to make a complaint. Želio bih podnijeti žalbu.
68 I'm not happy with the service. Nisam zadovoljan uslugom.
69 I'm not satisfied with this. Nisam zadovoljan ovim.
70 This is not acceptable. Ovo nije prihvatljivo.
71 I waited for a long time. Čekao sam dugo vremena.
72 Nobody called me back. Niko mi se nije javio.
73 Nobody explained the problem. Niko nije objasnio problem.
74 The staff was rude. Osoblje je bilo nepristojno.
75 The order was incomplete. Narudžba je bila nepotpuna.
76 The food was cold. Hrana je bila hladna.
77 The product broke after one day. Proizvod se pokvario nakon jednog dana.
78 The room was not clean. Soba nije bila čista.
79 I paid for something different. Platio sam za nešto drugo.
80 I want to speak to a manager. Želim razgovarati sa menadžerom.
81 I want a refund. Želim povrat novca.
82 I want a replacement. Želim zamjenu.
83 I want this fixed today. Želim da se ovo popravi danas.
84 Please write down my complaint. Molim vas, zapišite moju žalbu.
85 I lost my wallet. Izgubio sam novčanik.
86 I lost my phone. Izgubio sam telefon.
87 I lost my keys. Izgubio sam ključeve.
88 I lost my passport. Izgubio sam pasoš.
89 I can't find my bag. Ne mogu pronaći torbu.
90 My card was stolen. Moja kartica je ukradena.
91 My phone screen is cracked. Ekran na mom telefonu je napukao.
92 My laptop won't turn on. Moj laptop se ne uključuje.
93 My charger doesn't work. Moj punjač ne radi.
94 My suitcase is damaged. Moja kofer je oštećen.
95 My ticket disappeared. Moja karta je nestala.
96 My reservation is gone. Moja rezervacija je nestala.
97 Where is the lost and found? Gdje je služba za izgubljene stvari?
98 Did anyone find a black bag? Da li je neko našao crnu torbu?
99 Can I file a report? Mogu li podnijeti prijavu?
100 Can you block my card? Možete li blokirati moju karticu?
101 Can you call the police? Možete li pozvati policiju?
102 I need a copy of the report. Treba mi kopija prijave.
103 What can we do now? Šta sada možemo učiniti?
104 What is the solution? Koje je rješenje?
105 Can you fix it? Možete li to popraviti?
106 Can you repair it today? Možete li to popraviti danas?
107 Can you replace it? Možete li to zamijeniti?
108 Can you refund the money? Možete li vratiti novac?
109 Can you give me another one? Možete li mi dati drugi?
110 Can you send it again? Možete li to poslati ponovo?
111 Can you check the system? Možete li provjeriti sistem?
112 Can you update my information? Možete li ažurirati moje informacije?
113 Can you make a note? Možete li napraviti bilješku?
114 How long will it take? Koliko će to trajati?
115 When will it be ready? Kada će biti spremno?
116 Who is responsible for this? Ko je odgovoran za ovo?
117 I understand the situation. Razumijem situaciju.
118 That solution works for me. To rješenje mi odgovara.
119 That solution doesn't work for me. To rješenje mi ne odgovara.
120 Thank you for solving it. Hvala što ste to riješili.
121 lost and found služba za izgubljene stvari
122 support desk pult za podršku
123 complaint form obrazac za žalbu
124 case number broj slučaja
125 repair shop radionica za popravku
126 replacement item zamjenski predmet
127 refund request zahtjev za povrat novca
128 customer complaint žalba kupca
129 service problem problem sa uslugom
130 delivery problem problem sa dostavom
131 technical issue tehnički problem
132 wrong order pogrešna narudžba
133 missing item nedostajući predmet
134 damaged bag oštećena torba
135 broken screen polomljeni ekran
136 stolen card ukradena kartica
137 police report prijava policiji
138 emergency number broj hitne pomoći
139 serious problem ozbiljan problem
140 small mistake mala greška
141 clear explanation jasno objašnjenje
142 quick solution brzo rješenje
143 fair refund pravedan povrat novca
144 new appointment novi termin
145 late delivery kasna dostava
146 rude service nepristojna usluga
147 long wait dugo čekanje
148 system error greška u sistemu
149 written note pisana bilješka
150 follow-up call poziv za praćenje

Passive listening questions

How can I learn "Everyday English Phrasebook 21 - Problems, Complaints, and Help" through passive listening?

Add the topic to your study routine and listen to the phrases in the background during the day. This gives you more contact with useful expressions without a long separate session.

Why preview the phrase list first?

The list helps you quickly assess the topic vocabulary, see the Crnogorski text, and decide which expressions deserve more listening time.

Can I add this topic to Kuku.talk study?

Yes. After signing in, open the study dashboard, choose the topic, and listen to the phrases in small repeated batches.