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Everyday English Phrasebook 21 - Problems, Complaints, and Help

Reporting problems, asking for help, making complaints, lost items, broken things, and finding solutions

How to learn "Everyday English Phrasebook 21 - Problems, Complaints, and Help" with passive listening

This topic contains 150 English phrases with None support. You can keep them playing in Kuku.talk while you work, walk, or handle routine tasks.

Passive listening does not require a separate lesson: short phrases return in small batches, and regular repetition helps you meet useful wording more often.

Before adding the topic, scan the list below to understand the vocabulary, notice familiar expressions, and choose material that fits your level.

Phrases in this topic

Below is the full phrase list for "Everyday English Phrasebook 21 - Problems, Complaints, and Help": use it to preview the topic, listen actively or passively, and review in Kuku.talk.

# Study text
1 problem
2 issue
3 mistake
4 complaint
5 help
6 support
7 broken
8 missing
9 lost
10 wrong
11 late
12 delayed
13 damaged
14 dirty
15 unsafe
16 urgent
17 serious
18 fix
19 repair
20 replace
21 refund
22 return
23 explain
24 report
25 solve
26 manager
27 customer service
28 police
29 emergency
30 not acceptable
31 There is a problem.
32 I have a problem with this.
33 Something is wrong.
34 This doesn't work.
35 This is broken.
36 This is damaged.
37 This is missing a part.
38 This is not what I ordered.
39 This is the wrong item.
40 This is the wrong address.
41 The information is incorrect.
42 The price is wrong.
43 The room is dirty.
44 The service is very slow.
45 The delivery is late.
46 The appointment was canceled.
47 I need to report an issue.
48 Can you help me fix this?
49 Can you help me, please?
50 I need help with this form.
51 I need help finding my bag.
52 I need help calling someone.
53 I don't know what to do.
54 Who can help me?
55 Where can I get help?
56 Can you explain the problem?
57 Can you show me what to do?
58 Can you check this for me?
59 Can you call customer service?
60 Can you speak to the manager?
61 Please stay with me.
62 Please don't leave yet.
63 This is urgent.
64 I need help right away.
65 Thank you for helping me.
66 I appreciate your help.
67 I would like to make a complaint.
68 I'm not happy with the service.
69 I'm not satisfied with this.
70 This is not acceptable.
71 I waited for a long time.
72 Nobody called me back.
73 Nobody explained the problem.
74 The staff was rude.
75 The order was incomplete.
76 The food was cold.
77 The product broke after one day.
78 The room was not clean.
79 I paid for something different.
80 I want to speak to a manager.
81 I want a refund.
82 I want a replacement.
83 I want this fixed today.
84 Please write down my complaint.
85 I lost my wallet.
86 I lost my phone.
87 I lost my keys.
88 I lost my passport.
89 I can't find my bag.
90 My card was stolen.
91 My phone screen is cracked.
92 My laptop won't turn on.
93 My charger doesn't work.
94 My suitcase is damaged.
95 My ticket disappeared.
96 My reservation is gone.
97 Where is the lost and found?
98 Did anyone find a black bag?
99 Can I file a report?
100 Can you block my card?
101 Can you call the police?
102 I need a copy of the report.
103 What can we do now?
104 What is the solution?
105 Can you fix it?
106 Can you repair it today?
107 Can you replace it?
108 Can you refund the money?
109 Can you give me another one?
110 Can you send it again?
111 Can you check the system?
112 Can you update my information?
113 Can you make a note?
114 How long will it take?
115 When will it be ready?
116 Who is responsible for this?
117 I understand the situation.
118 That solution works for me.
119 That solution doesn't work for me.
120 Thank you for solving it.
121 lost and found
122 support desk
123 complaint form
124 case number
125 repair shop
126 replacement item
127 refund request
128 customer complaint
129 service problem
130 delivery problem
131 technical issue
132 wrong order
133 missing item
134 damaged bag
135 broken screen
136 stolen card
137 police report
138 emergency number
139 serious problem
140 small mistake
141 clear explanation
142 quick solution
143 fair refund
144 new appointment
145 late delivery
146 rude service
147 long wait
148 system error
149 written note
150 follow-up call

Passive listening questions

How can I learn "Everyday English Phrasebook 21 - Problems, Complaints, and Help" through passive listening?

Add the topic to your study routine and listen to the phrases in the background during the day. This gives you more contact with useful expressions without a long separate session.

Why preview the phrase list first?

The list helps you quickly assess the topic vocabulary, see the None text, and decide which expressions deserve more listening time.

Can I add this topic to Kuku.talk study?

Yes. After signing in, open the study dashboard, choose the topic, and listen to the phrases in small repeated batches.