Language topic
Public services, banking, post office, forms, documents, appointments, and simple official phrases
This topic contains 150 English phrases with None support. You can keep them playing in Kuku.talk while you work, walk, or handle routine tasks.
Passive listening does not require a separate lesson: short phrases return in small batches, and regular repetition helps you meet useful wording more often.
Before adding the topic, scan the list below to understand the vocabulary, notice familiar expressions, and choose material that fits your level.
Below is the full phrase list for "Everyday English Phrasebook 22 - Services, Bank, Post Office, and Documents": use it to preview the topic, listen actively or passively, and review in Kuku.talk.
| # | Study text |
|---|---|
| 1 | service |
| 2 | office |
| 3 | appointment |
| 4 | document |
| 5 | form |
| 6 | application |
| 7 | signature |
| 8 | ID |
| 9 | passport |
| 10 | license |
| 11 | copy |
| 12 | original |
| 13 | bank |
| 14 | account |
| 15 | card |
| 16 | cash |
| 17 | deposit |
| 18 | withdrawal |
| 19 | transfer |
| 20 | post office |
| 21 | package |
| 22 | letter |
| 23 | stamp |
| 24 | address |
| 25 | tracking number |
| 26 | receipt |
| 27 | queue |
| 28 | counter |
| 29 | fee |
| 30 | official |
| 31 | I have an appointment. |
| 32 | I don't have an appointment. |
| 33 | Can I make an appointment? |
| 34 | Where should I check in? |
| 35 | Which counter should I go to? |
| 36 | I need to fill out this form. |
| 37 | Can you help me with this form? |
| 38 | Where do I sign? |
| 39 | Do I need my passport? |
| 40 | Do I need an ID? |
| 41 | Do you need the original? |
| 42 | Do you need a copy? |
| 43 | Can I make a copy here? |
| 44 | How much is the fee? |
| 45 | Can I pay the fee by card? |
| 46 | How long does it take? |
| 47 | When can I pick it up? |
| 48 | Please call me when it's ready. |
| 49 | I need a new document. |
| 50 | I need to renew my license. |
| 51 | I need to update my address. |
| 52 | My name is spelled wrong. |
| 53 | My date of birth is incorrect. |
| 54 | This document is expired. |
| 55 | This document is still valid. |
| 56 | I forgot one document. |
| 57 | I have all the documents. |
| 58 | I need a certified copy. |
| 59 | I need an official translation. |
| 60 | Can you scan this document? |
| 61 | Can you email it to me? |
| 62 | Can you print this page? |
| 63 | Please write in capital letters. |
| 64 | Please use black ink. |
| 65 | Keep this receipt. |
| 66 | Bring this paper next time. |
| 67 | I need to open an account. |
| 68 | I need to close my account. |
| 69 | I want to deposit cash. |
| 70 | I want to withdraw money. |
| 71 | I need to transfer money. |
| 72 | I lost my bank card. |
| 73 | My card is blocked. |
| 74 | My card doesn't work. |
| 75 | Can you check my balance? |
| 76 | Can I get a bank statement? |
| 77 | I need online banking. |
| 78 | I forgot my PIN. |
| 79 | I need to change my PIN. |
| 80 | Is there a monthly fee? |
| 81 | What is the exchange rate? |
| 82 | I need to exchange dollars. |
| 83 | Can I speak to a bank representative? |
| 84 | Thank you for your assistance. |
| 85 | I need to send a package. |
| 86 | I need to send a letter. |
| 87 | I need stamps. |
| 88 | How much is postage? |
| 89 | Can I send this internationally? |
| 90 | Can I send this by express mail? |
| 91 | Do I need to fill out a customs form? |
| 92 | What is the tracking number? |
| 93 | Can I track this online? |
| 94 | When will it arrive? |
| 95 | Is there insurance for the package? |
| 96 | This package is fragile. |
| 97 | Please mark it as fragile. |
| 98 | I received a delivery notice. |
| 99 | I need to pick up a package. |
| 100 | Can someone else pick it up? |
| 101 | The address is not complete. |
| 102 | The package was returned. |
| 103 | Do I need to take a number? |
| 104 | Where is the waiting area? |
| 105 | How long is the wait? |
| 106 | The line is moving slowly. |
| 107 | I have been waiting for an hour. |
| 108 | My number was called. |
| 109 | I missed my turn. |
| 110 | Can I ask a quick question? |
| 111 | Please wait until your name is called. |
| 112 | Please have your documents ready. |
| 113 | Please complete all fields. |
| 114 | This field is required. |
| 115 | This information is optional. |
| 116 | Your application is complete. |
| 117 | Your application is missing one document. |
| 118 | You need to come back tomorrow. |
| 119 | We will contact you by email. |
| 120 | The process is finished. |
| 121 | waiting area |
| 122 | service counter |
| 123 | application form |
| 124 | required field |
| 125 | optional field |
| 126 | black ink pen |
| 127 | capital letters |
| 128 | certified copy |
| 129 | official document |
| 130 | expired document |
| 131 | valid ID |
| 132 | driver's license |
| 133 | bank statement |
| 134 | account number |
| 135 | online banking |
| 136 | PIN code |
| 137 | exchange rate |
| 138 | monthly fee |
| 139 | cash deposit |
| 140 | money transfer |
| 141 | postal worker |
| 142 | customs form |
| 143 | delivery notice |
| 144 | express mail |
| 145 | international mail |
| 146 | fragile package |
| 147 | return address |
| 148 | tracking page |
| 149 | pickup slip |
| 150 | service fee |
Add the topic to your study routine and listen to the phrases in the background during the day. This gives you more contact with useful expressions without a long separate session.
The list helps you quickly assess the topic vocabulary, see the None text, and decide which expressions deserve more listening time.
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